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Cancellation Policy

Our goal is to provide, quality, individual care in a timely manner for our patients. We understand situations change, and sometimes appointments will need to be moved or cancelled. Our appointments are in high demand, and your early cancellation is appreciated to allow us to offer another patient access to timely veterinary care.

Cancellation/rescheduling of your appointment is required within 2 hours’ notice prior to your appointment.

You can cancel your appointment by calling the clinic within hours on (03) 51273511, or sending an email to reception@moevet.com.au

Failure to attend your appointment without 2 hours notice will result in a cancellation fee.